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Case Study - OD Intervention

OD intervention for a prominent educational group

The education group of a prominent business family approached Gemba as most of the institutions were underperforming. They were losing on admissions and placements steadily over the last 6 years. The pandemic further intensified the damage with poor quality academics due to online classes, decreased student morale and dwindling impact on overall campus experience. There was a leadership crisis and many good faculty members were quitting for better opportunities. The downward spiral of revenue and branding worried the owners and sought an OD intervention

Client Challenge

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